Privacy Policy
1. Data protection at a glance
General information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data means any data by which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy set out below this text.
Data collection on this website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. The operator’s contact details can be found in the section “Information on the controller” in this privacy policy.
How do we collect your data?
Some data is collected when you provide it to us. This may, for example, be data that you enter into a contact form.
Other data is collected automatically by our IT systems or after your consent when you visit the website. This mainly includes technical data (e.g. internet browser, operating system or time of page access). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour.
What rights do you have regarding your data?
You have the right at any time to receive information free of charge about the origin, recipients and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you may revoke this consent at any time with effect for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
You may contact us at any time regarding this or any other questions on the subject of data protection.
2. Hosting
We host the content of our website with the following provider:
Hostinger International Ltd.
61 Lordou Vironos Street
6023 Larnaca
Cyprus
(hereinafter “Hostinger”)
61 Lordou Vironos Street
6023 Larnaca
Cyprus
(hereinafter “Hostinger”)
When you visit our website, Hostinger collects various log files (e.g. IP address, time of access, browser information).
Further information can be found in Hostinger’s privacy policy: https://www.hostinger.com/legal/privacy-policy
Hostinger is used on the basis of Art. 6(1)(f) GDPR. We have a legitimate interest in presenting our website as reliably and securely as possible.
Where consent has been requested accordingly, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG (e.g. for cookies or access to information on the user’s terminal device). Consent may be revoked at any time.
Server and backup locations
The server location is in Germany (EU).
Backups are additionally stored on servers in France (EU).
Personal data is therefore stored exclusively within the European Union.
Data processing agreement
We have concluded a data processing agreement (DPA) with Hostinger. This is a contract required under data protection law which ensures that Hostinger processes personal data only in accordance with our instructions and in compliance with the GDPR.
3. General information and mandatory information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection provisions and this privacy policy.
When you use this website, various personal data is collected. Personal data means data by which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
Please note that data transmission over the internet (e.g. when communicating by email) may have security gaps. Complete protection of data against access by third parties is not possible.
Information on the controller
Komunda UG (haftungsbeschränkt)
Rheinstraße 40-42
64283 Darmstadt
Germany
Telephone: +49 69 2727 1614
Email:
Rheinstraße 40-42
64283 Darmstadt
Germany
Telephone: +49 69 2727 1614
Email:
The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).
Storage period
Unless a more specific storage period has been stated in this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, deletion will take place after these reasons cease to apply.
General information on the legal bases of data processing on this website
If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special categories of data pursuant to Art. 9(1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to access to information on your terminal device (e.g. via device fingerprinting), data processing is also carried out on the basis of Section 25(1) TDDDG. Consent may be revoked at any time.
If your data is required for the performance of a contract or for carrying out pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data insofar as this is necessary to fulfil a legal obligation on the basis of Art. 6(1)(c) GDPR. Data processing may also be carried out on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR. Information on the relevant legal basis in each individual case is provided in the following paragraphs of this privacy policy.
Recipients of personal data
In the course of our business activities, we work together with various external parties. In some cases, this also requires the transfer of personal data to such external parties. We only transfer personal data to external parties if this is necessary for the performance of a contract, if we are legally obliged to do so (e.g. disclosure of data to tax authorities), if we have a legitimate interest in the transfer pursuant to Art. 6(1)(f) GDPR or if another legal basis permits the transfer. When using processors, we only transfer personal data of our customers on the basis of a valid data processing agreement. In the case of joint processing, an agreement on joint controllership is concluded.
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You may revoke consent already given at any time. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.
Right to object to the collection of data in special cases and to direct marketing (Art. 21 GDPR)
If data processing is carried out on the basis of Art. 6(1)(e) or (f) GDPR, you have the right at any time to object, on grounds relating to your particular situation, to the processing of your personal data; this also applies to any profiling based on those provisions. The relevant legal basis on which any processing is based can be found in this privacy policy. If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims (objection pursuant to Art. 21(1) GDPR).
If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for the purpose of such marketing; this also applies to profiling insofar as it is associated with such direct marketing. If you object, your personal data will thereafter no longer be used for the purpose of direct marketing (objection pursuant to Art. 21(2) GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, data subjects have a right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedy.
Right to data portability
You have the right to receive data that we process automatically on the basis of your consent or in fulfilment of a contract, in a commonly used, machine-readable format, either to yourself or to a third party. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.
Information, rectification and erasure
Within the framework of the applicable legal provisions, you have the right at any time to obtain information free of charge about your stored personal data, its origin, recipients and the purpose of data processing and, where applicable, a right to rectification or erasure of this data. You may contact us at any time regarding this or any other questions on the subject of personal data.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. You may contact us at any time in this regard. The right to restriction of processing exists in the following cases:
- If you contest the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
- If the processing of your personal data was/is unlawful, you may request restriction of data processing instead of erasure.
- If we no longer need your personal data, but you require it for the exercise, defence or assertion of legal claims, you have the right to request restriction of the processing of your personal data instead of erasure.
- If you have lodged an objection pursuant to Art. 21(1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request restriction of the processing of your personal data.
- If you have restricted the processing of your personal data, such data may — apart from being stored — only be processed with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the browser’s address line changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
4. Data collection on this website
Information about cookies
Information about the cookies used on this website, their storage period, purpose and the management of your consent can be found in our Cookie Policy (EU).
This website uses the Privacy Suite for WordPress by Complianz to collect and record browser- and device-based consents. For this functionality, your IP address is anonymised and stored in our database. This service does not process personal data and does not transmit any data to the service provider. Further information can be found in the Complianz Privacy Policy.
Data processing agreement
We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required under data protection law which ensures that the service processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
This data is not merged with other data sources.
This data is collected on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website — for this purpose, the server log files must be recorded.
Contact form
If you send us enquiries via the contact form, your details from the enquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not pass this data on without your consent.
This data is processed on the basis of Art. 6(1)(b) GDPR if your enquiry is related to the performance of a contract or is necessary for carrying out pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested; consent may be revoked at any time.
The data you enter in the contact form remains with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your enquiry has been fully processed). Mandatory statutory provisions — in particular retention periods — remain unaffected.
Enquiries by email or telephone
If you contact us by email, telephone or fax, your enquiry including all personal data arising from it (name, enquiry) will be stored and processed by us for the purpose of handling your request. We do not pass this data on without your consent.
This data is processed on the basis of Art. 6(1)(b) GDPR if your enquiry is related to the performance of a contract or is necessary for carrying out pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested; consent may be revoked at any time.
The data you send to us via contact enquiries remains with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been fully processed). Mandatory statutory provisions — in particular statutory retention periods — remain unaffected.
5. Business Address Service and Mail Handling
If you use our business address service, we process personal data in connection with incoming mail and the provision of a business address that may be used for service and business correspondence, as permitted by applicable law.
Categories and scope of processing
In connection with the business address service, we may process the following categories of personal data in particular: user and company master data, contact and communication data, billing and payment data, identification and verification data collected as part of identity and business verification procedures, data contained in incoming mail items, and delivery and forwarding data.
Such processing may include, in particular, receiving, assigning and storing incoming mail, opening mail items to the extent covered by the selected plan and authorized by the user, digitizing mail items, making such items available electronically through a user account or by electronic transmission, and physically forwarding mail to the forwarding address designated by the user.
Legal bases for processing
To the extent processing is necessary to enter into, perform, and administer the contract relating to the business address service, such processing is carried out on the basis of Art. 6(1)(b) GDPR.
To the extent processing is necessary to comply with a legal obligation, such processing is carried out on the basis of Art. 6(1)(c) GDPR.
To the extent we process data for the establishment, exercise, or defense of legal claims, to maintain IT and platform security, to prevent misuse or fraud, or to support internal administrative operations, such processing is carried out on the basis of Art. 6(1)(f) GDPR. Our legitimate interest is the secure, proper, and commercially reasonable operation and provision of our services.
To the extent incoming mail may contain special categories of personal data within the meaning of Art. 9(1) GDPR, such data is processed only to the extent technically and organizationally necessary to perform the contractual services or where another applicable legal basis exists.
Purposes of processing
We process personal data for the purpose of providing and administering the contracted business address service, including receiving and handling incoming mail, making the contents of mail items available digitally, forwarding physical mail items, conducting identity and business verification procedures, billing and payment processing, and preventing misuse and fraud.
Recipients of personal data
We disclose personal data to third parties only to the extent necessary to perform the contract, including, in particular, shipping and delivery providers, payment processors, IT and hosting providers, or where we are legally required to do so.
Where outside service providers act as processors on our behalf, they are engaged solely on the basis of a data processing agreement in accordance with Art. 28 GDPR.
Retention and deletion
Personal data arising in connection with the contractual relationship will be retained only for as long as necessary to fulfill contractual and legal obligations.
Digitized mail items will be retained for the duration of the contractual relationship and thereafter only to the extent necessary for contract performance, to protect legitimate interests, or to satisfy statutory retention requirements.
Physical mail items may be destroyed after digitization and after expiration of an appropriate retention period, provided no statutory retention obligation applies and no different agreement has been made with the user.
Availability of mail and user responsibility
Where mail items are made available electronically or forwarded, the user is responsible for reviewing such items on a regular basis. This applies in particular to time-sensitive or legally significant documents.
Additional details regarding the contractual structure of the business address service are set forth in the applicable General Terms and Conditions.
Last updated: March 2026